Privacy Policy

This Privacy Policy explains how Madinah Arabic Academy ("we", "us", "our") collects, uses, and protects your information when you visit themadinaharabicacademy.com ("the Site"), book a call, purchase a product, or otherwise interact with our services.

01Information We Collect

We may collect the following information:

• Contact details you provide when booking a free assessment call (name, email address) via our booking system (Calendly)
• Purchase information when you buy a digital product (such as an eBook), processed through our payment provider (Payhip) — this may include your name, email address, and payment confirmation details. We do not directly collect or store your card details; these are handled securely by our payment processor.
• Communication data, such as messages you send us by email or through contact forms
• Usage data, such as pages visited, browser type, and general analytics collected automatically when you use the Site

02How We Use Your Information

We use your information to:

• Respond to enquiries and schedule assessment calls
• Deliver purchased digital products and related email receipts
• Provide updates about our courses, lessons, and offers (only where you have consented to receive these)
• Improve the Site and our services
• Meet legal and accounting obligations

03Third-Party Services

We use trusted third-party services to operate the Site and our business. These providers may process your data on our behalf, in accordance with their own privacy policies:

• Calendly — for scheduling assessment calls
• Payhip — for processing digital product purchases and payments
• YouTube — for embedded video content (Google's privacy policy applies when you interact with embedded videos)
• Netlify — for website hosting

We do not sell your personal information to third parties.

04Cookies

The Site may use cookies or similar technologies (including those set by embedded third-party content such as YouTube videos) to support functionality and understand how visitors use the Site. You can control or disable cookies through your browser settings.

05Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, financial record-keeping).

06Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent to marketing communications at any time
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details below.

07Data Security

We take reasonable steps to protect your information, but no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security.

08Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

09Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: